Privacy Policy

Mori Frame ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit an enquiry, or communicate with us regarding office furniture wholesale and related services in the United Arab Emirates.

1. Information We Collect

We may collect the following types of information:

• Contact details — such as your name, email address, phone number, and company name when you complete our contact or quotation forms.
• Project information — including office requirements, product interests, floor plans, or messages you voluntarily provide in connection with a furniture supply or fit-out enquiry.
• Technical data — such as browser type, device information, IP address, and general usage data collected through cookies or similar technologies when you browse our website.

2. How We Use Your Information

We use the information we collect to:

• Respond to your enquiries and provide quotations or project information;
• Communicate with you about our office furniture products and services;
• Improve our website, content, and customer experience;
• Comply with applicable legal obligations and protect our legitimate business interests.

We do not sell your personal information to third parties. We use your data only for purposes related to our wholesale office furniture business and the services described on this website.

3. Legal Basis for Processing

Where applicable, we process personal information based on your consent (for example, when you submit a form), our legitimate interests in operating and improving our business, or compliance with legal requirements under UAE data protection and commercial laws.

4. Sharing of Information

We may share your information only in limited circumstances, including:

• With trusted service providers who assist us in hosting, analytics, email delivery, or IT support, subject to appropriate confidentiality obligations;
• When required by law, regulation, court order, or governmental authority in the UAE;
• To protect the rights, property, or safety of Mori Frame, our clients, or others.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, manage business records, resolve disputes, and comply with legal obligations. Enquiry records may be kept for a reasonable period to support ongoing or future project discussions.

6. Cookies and Analytics

Our website may use cookies and similar technologies to enhance functionality and understand how visitors use our pages. You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

7. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on applicable law, you may have the right to:

• Request access to the personal information we hold about you;
• Request correction of inaccurate or incomplete information;
• Request deletion of your information, subject to legal retention requirements;
• Withdraw consent where processing is based on consent;
• Object to certain types of processing.

To exercise these rights, please contact us through our Contact Us page.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from children under the age of 18.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please reach out via our Contact Us form.